Privacy Policy Overview
Your privacy rights and our data practices explained clearly
Our Commitment to Privacy
We prioritise the security of your information and comply with Australian privacy laws, including the Australian Privacy Principles. This policy explains how we manage, store, and protect your data.
By using lovantrixo.com, you agree to this policy. We'll update you if practices change and always keep details transparent for your review.
How We Collect Data
We collect information directly from you and automatically as you interact with our website, ensuring we only gather what’s necessary for analytics and support.
Direct Information Provided
- • Contact details voluntarily submitted via forms
- • Messages and requests sent to our customer support
- • Business information supplied for analytics setup
- • Survey feedback or testimonials provided directly
- • Job or partnership inquiries initiated by you
Automatic Data Collected
- • Analytics data from your use of our site
- • Device and browser details detected automatically
- • Interaction events like page visits, clicks, or navigation
- • Cookies and usage-tracking technologies used for analytics
- • IP address and geolocation signals where permitted
How Your Data Is Used
We use your information to provide analytics, respond to your requests, improve our services, and ensure site security and compliance.
- • Deliver requested analytics reports and dashboards
- • Respond to your specific requests or questions
- • Customise content and improve the website experience
- • Enhance technical performance and service reliability
- • Monitor for issues, security, and legal compliance
- • Contact you about service updates or policy changes
- • Use non-identified data for internal analysis
Our promise: We never sell your personal data or use it beyond what’s listed in this policy. Your trust and privacy are central to our mission.
When Data May Be Shared
Information is shared with service providers helping deliver our analytics, when legally required, or to protect our rights. We limit sharing and require confidentiality.
About Service Providers
Partners receiving data support analytics, hosting, or communications. Each is vetted for security and only receives what's necessary for their function.
Legal and Compliance
Data may be disclosed if required by court, regulator, or law.
Anonymous Statistics
We use non-identified analytics to improve services—no individuals are identified.
Your Rights and Choices
You have rights over your information, including access, correction, and deletion. Contact us for any requests regarding your data.
- • Request access to information held about you
- • Correct incomplete or inaccurate data
- • Delete your data in accordance with law
- • Ask for your data in portable format
- • Object to data processing in certain cases
- • Restrict processing under specific circumstances
To exercise these rights, email our team. We respond as soon as possible and always within legal timeframes.
Safeguarding Your Data
We use reasonable security measures and proactive management to protect your data from loss, misuse, or unauthorised access.
Technical Measures In Place
- • Encryption of data transmissions
- • Secure user authentication systems
- • Routine vulnerability scans
- • Data backup and disaster recovery plans
Organisational Safeguards
- • Access only by relevant personnel
- • Ongoing privacy and security education
- • Vendor agreements with security standards
- • Internal data handling procedures
How Long Data Is Kept
Personal data is retained only as long as valid business, legal, or technical needs require. When no longer necessary, information is deleted or de-identified.
- • Account and contact info for platform access
- • Analytics usage logs and activity history
- • Support conversations and user messages
- • Billing, subscription, and transaction records
- • Email preferences and campaign interactions
Some data may be stored longer to meet legal requirements.
Overseas Transfers of Data
If data is transferred outside Australia, we use safeguards to protect it, ensuring partners uphold privacy standards.
- • Standard contractual clauses
- • Data hosted in secure regions
- • Vendor due diligence and certification
- • Data minimisation in transfers
Our Use of Cookies
Cookies help us analyse traffic, personalise content, and improve site experience. You control which cookies are allowed.
Types of Cookies Used
- • Enable site functionality and security
- • Track site usage and technical performance
- • Remember site preferences for easier use
- • Support enhanced features like chat
Adjust cookie choices any time through your settings.
Policy Updates
We may update this policy. We'll notify you if changes impact your rights or how we use your data.
- • Banner announcements on our site
- • Email alerts for affected users
- • Highlighted updates in your dashboard
- • Summary of changes for review
Your continued use after updates signals acceptance.
Contact for Privacy Concerns
Reach out any time with privacy-related questions or requests.
lovantrixo
Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia
Phone: +61786490084
Email: content@lovantrixo.com
Policy last updated on October 3, 2025.
Policy effective from October 3, 2025.